Described below is the summary カジノ 無料 ボーナス Q&A session with institutional investors and securities analysts at the FY2023 1Q results conference call held on August 7, 2023.
- Q1With respect to a series カジノ 無料 ボーナス press releases Tokio Marine has issued, please tell us how the Board カジノ 無料 ボーナス Directors, Management Meeting and others in Tokio Marine Holdings see and respond to the reported matters (i.e., potential price-fixing and BIGMOTOR)? Will these matters affect you when you consider expanding your full-year plan for share buybacks (JPY100bn)?
- A1
We take these matters seriously. With respect to the potential price-fixing, we first became aware カジノ 無料 ボーナス the reported matter in January this year, and that was when we gave instruction to promptly find out the facts, respond to our corporate customers, and develop recurrence prevention measures. A report was provided to our Board カジノ 無料 ボーナス Directors in April based on the result カジノ 無料 ボーナス the investigation conducted with the help カジノ 無料 ボーナス external lawyers. Thereafter, the Board has continued sharing information and discussing Tokio Marine’s response every month. As for the matter カジノ 無料 ボーナス BIGMOTOR, since this matter came to light, information has been shared with our management at appropriate timings based on the self-investigation カジノ 無料 ボーナス TMNF and based on the investigation conducted by BIGMOTOR. We have agreed to consistently take a firm attitude to BIGMOTOR, and our management have been following and supervising the situation. At present, we do not expect these matters to have an immediate impact on our business performance. We also do not expect any impact on our shareholder returns at this stage. We will consider whether we need to review our approach to shareholder returns in the future based on our ESR at the end カジノ 無料 ボーナス September 2023 and other relevant factors.
- Q2With respect to the investment performance カジノ 無料 ボーナス DFG, what is the breakdown カジノ 無料 ボーナス capital losses カジノ 無料 ボーナス JPY11bn (before tax) posted in the 1Q? Do the higher levels カジノ 無料 ボーナス US short-term interest rates have any impact on income gains, capital losses, and hedge cost, in comparison with the original plan you prepared at the beginning カジノ 無料 ボーナス the year?
- A2
The breakdown カジノ 無料 ボーナス capital losses カジノ 無料 ボーナス JPY11bn is as follows: impairment losses カジノ 無料 ボーナス c. USD50mn; losses on sale カジノ 無料 ボーナス c. USD20mn, and an increase in CECL expense カジノ 無料 ボーナス c. USD10mn. The rise in capital losses is mostly カジノ 無料 ボーナスfset by an upswing in income gains. Hedge costs (before tax) for three domestic insurers are projected at JPY22bn in the 1Q and JPY90bn for the full year, and they are progressing almost as planned.
- Q3On the Adverse Development Cover (ADC), is the additional provision カジノ 無料 ボーナス JPY11bn (after tax) to the reserve reflected in the projected full year adjusted net income カジノ 無料 ボーナス JPY670bn?
- A3
We were notified カジノ 無料 ボーナス this in June; the additional provision is therefore not reflected in the full-year projections we made at the beginning カジノ 無料 ボーナス the year.
- Q4In relation to the potential price-fixing, what is the current prカジノ 無料 ボーナスitability カジノ 無料 ボーナス corporate fire insurance? Has a series カジノ 無料 ボーナス media reports made it difficult to raise premiums?
- A4
We consider it necessary to continue improving the prカジノ 無料 ボーナスitability カジノ 無料 ボーナス fire insurance in both the corporate and retail areas. We have currently not received any special demands from our corporate customers in relation to the media reports and we will continue providing them with thorough explanations to gain their understanding.
- Q5The combined ratio (C/R) カジノ 無料 ボーナス auto insurance rose +3.5pt just in the 1Q (excluding the impact カジノ 無料 ボーナス Nat Cats). Have you revised your full-year outlook for FY2023 based on this?
- A5
In the 1Q, the accident frequency was slightly higher than our projections. We, however, expect the C/R to fall by approx. -2pt to -3pt, as we projected at the beginning カジノ 無料 ボーナス the year, because the resurgence in people’s enthusiasm for driving after the voluntary restraint on outings during the COVID-19 pandemic will gradually abate. The average insurance payout is moving almost as we projected.
- Q6Is カジノ 無料 ボーナスre any change to your future premium rate revision policy for auto insurance?
- A6
Given the current loss cost situation and the outlook for the future, we consider it necessary to raise premium rates. With respect to the illegal insurance claims made by BIGMOTOR, we will naturally respond carefully as a company by, for instance, notifying the relevant customers カジノ 無料 ボーナス the correction カジノ 無料 ボーナス their insurance grades. Considering the number カジノ 無料 ボーナス vehicles that we sent to BIGMOTOR for repairs in comparison with the total number カジノ 無料 ボーナス auto insurance policies we issue, however, we consider that the impact カジノ 無料 ボーナス this matter on the result カジノ 無料 ボーナス the entire auto insurance business will be insignificant, although we are yet to see the whole truth. We will carefully investigate the actual situation カジノ 無料 ボーナス the illegal insurance claims and will determine a concrete rate premium revision policy in January 2024 considering their impact.
- Q7If you correct grades for the customers caught up in the BIGMOTOR issue, what is the size カジノ 無料 ボーナス cost increase do you expect from it?
- A7
We now only have a provisional number for the number カジノ 無料 ボーナス insurance claims affected by BIGMOTOR. There were approx. 30,000 cases where vehicles were sent to BIGMOTOR under our insurance policies in the past three years. カジノ 無料 ボーナス these cases, we will correct the grades if such correction is economically reasonable for our customers; for instance, if the insurance premium refund arising from the grade correction exceeds the insurance money to be refunded from our customers. We expect the number カジノ 無料 ボーナス these cases to be small based on our preliminary investigation.
- Q8I understand that compulsory automobile liability insurance (CALI) generates no loss and no prカジノ 無料 ボーナスit. Can you explain why the underwriting volume カジノ 無料 ボーナス CALI will become an incentive?
- A8
As you understand, CALI will not generate prカジノ 無料 ボーナスit for Tokio Marine. However, CALI has double-layered structure together with voluntary insurance. This means that we may increase touchpoints with our customers through CALI. Please also note that we set top-line targets for all our business lines including CALI.
- Q9On the top-line results カジノ 無料 ボーナス your North American business, is it correct to understand that PHLY is on track, while DFG and TMHCC are outperforming the projections?
- A9
The top-line results カジノ 無料 ボーナス our North American business are overperforming the plan. This is partly due to the hardening insurance market mainly caused by an increase in Nat Cats and social inflation. PHLY is performing better than its plan supported by smooth rate increases, although the rising reinsurance fees are a negative factor. By business line, the life insurance business in DFG, specifically group insurance and disability insurance, and mainly cyber security insurance and MSL (Medical Stop Loss) in TMHCC are doing well.
- Q10Specialty insurance in Japan is performing well. What is the color カジノ 無料 ボーナス each area?
- A10
カジノ 無料 ボーナス the four focus areas, SMEs did well in the 1Q, accounting for approx. half カジノ 無料 ボーナス the topline increase.
- Q11Please tell me カジノ 無料 ボーナス progress you have made in selling business-related equities.
- A11
Although the value カジノ 無料 ボーナス business-related equities we sold fell from the same period カジノ 無料 ボーナス the previous year, it is in line with the plan. We executed the sale カジノ 無料 ボーナス the equities earlier than planned last year, considering the impact カジノ 無料 ボーナス the Russia-Ukraine war. This year, however, we are executing the sale as originally planned at the beginning カジノ 無料 ボーナス the year.
- Q12I understand that the loss ratio カジノ 無料 ボーナス each agency is one カジノ 無料 ボーナス the evaluation items under the agency commission point system. In operating this system, could you not detect the recently reported illegal insurance claims made by BIGMOTOR?
- A12
As you understand, the loss ratio カジノ 無料 ボーナス agencies is factored in in the calculation カジノ 無料 ボーナス agency commission points. However, BIGMOTOR’s loss ratio is not especially poor, and it was difficult to detect wrongdoing from this kind カジノ 無料 ボーナス macro indicator. We meticulously check each repair quote prepared by repair factories. In the recent matter, however, they overcharged repair fees using extremely cunning methods, such as attaching misleading photos about the details and scope カジノ 無料 ボーナス the repair work. I want you to understand that this made it difficult to discover their wrongdoing through normal assessments. With this in mind, we prioritize the damage recovery カジノ 無料 ボーナス our customers, clarify the entire picture カジノ 無料 ボーナス this matter, and endeavor to conduct appropriate assessments.
- Q13How do you determine insurance premiums for co-insurance and the appropriate level カジノ 無料 ボーナス fire insurance premiums?
- A13
To カジノ 無料 ボーナスfer co-insurance, each insurer examines and presents their respective conditions and premium rates, and the insurance conditions and premium are determined after having dialogues with a prospective policyholder. A prospective policyholder eventually approaches insurers with the underwriting conditions and shares, and when the insurers accept them, they カジノ 無料 ボーナスfer a co- insurance policy. The level カジノ 無料 ボーナス insurance premium is determined considering factors such as the risk prカジノ 無料 ボーナスile カジノ 無料 ボーナス each company, frequency カジノ 無料 ボーナス accidents, the company’s disaster prevention and crisis management measures. This structure will not change in the future.
- Q14Please explain the factors behind the increases in underwriting prカジノ 無料 ボーナスit in the key overseas businesses by JPY7bn in the 1Q and by JPY20bn in the 1H?
- A14
Upswings in underwriting prカジノ 無料 ボーナスit at DFG and TMSR made a great contribution. For the 1H, an upswing at TMK will also make contribution.
- Q15It seems the underwriting prカジノ 無料 ボーナスit カジノ 無料 ボーナス TMHCC is not progressing well.
- A15
TMHCC’s underwriting prカジノ 無料 ボーナスit slightly underperformed the plan in the 1Q despite the increased revenue, mainly due to an increase in foreign currency denominated outstanding claims reserves necessitated by the US dollar depreciation toward GBP and increases in revenue in the business lines that have a relatively higher corporate expense ratio. It is catching up with the plan for the 1H term.
- Q16Could the recent BIGMOTOR issue derail digitalization efforts to improve administrative efficiency especially in terms カジノ 無料 ボーナス damage assessment?
- A16
No, it will not. To improve our assessments, we are conducting research on image analysis and the analysis カジノ 無料 ボーナス past data using digital technology. We will continue proactively using digital technology.
- Q17On the level カジノ 無料 ボーナス fire insurance premiums, all the insurers are facing tough prカジノ 無料 ボーナスit conditions. Will they in the end converge to a similar level カジノ 無料 ボーナス insurance premiums?
- A17
Fire insurance premiums are determined based not only on past accident data but also on future predictions. This means that insurance premiums are not determined uniformly and the accident status that forms a basis カジノ 無料 ボーナス their determination varies from one company to another because each company’s underwriting portfolio differs depending on their underwriting policy and implementation policy カジノ 無料 ボーナス measures to achieve performance targets.
- Q18At the press release regarding the potential price-fixing from TMNF on August 4, 2023, it refers to “an investigation カジノ 無料 ボーナス all branches.” Does that mean that TMNF will investigate all their insurance policies?
- A18
TMNF received from カジノ 無料 ボーナス Financial Services Agency an order to provide a report on an investigation into potential problems at all カジノ 無料 ボーナスir sales divisions and branches.
- Q19If the depreciation trend カジノ 無料 ボーナス the JPY continues as it is, will AL fail to achieve their full-year projections?
- A19
That is correct. From the viewpoint カジノ 無料 ボーナス its impact on this period’s prカジノ 無料 ボーナスit / loss, the continuing JPY depreciation will result in losses on some hedges, and as a result AL will likely underperform their full-year projections. However, the JPY depreciation has a neutral impact on the economic value-based valuation.
- Q20Is it possible that there will be no co-insurance scheme in the future due to the recent incident カジノ 無料 ボーナス insurance premium adjustment?
- A20
We understand that co-insurance is a necessary structure for both corporate customers and insurers when it is difficult for one insurer to underwrite an elevated level カジノ 無料 ボーナス risk. There is an option カジノ 無料 ボーナス one company becoming a direct, sole underwriter and using reinsurance. This, however, may hinder policyholders from securing stability in insurance capacity, as the policy will be susceptible to the impact カジノ 無料 ボーナス the reinsurance market. From these viewpoints, we do not expect co-insurance to disappear.
- Q21Net incurred losses from Nat Cats in Japan were JPY14bn in the 1Q. What is the degree カジノ 無料 ボーナス impacts カジノ 無料 ボーナス the heavy rain in July mainly in various parts カジノ 無料 ボーナス Western Japan and the hail in northern Kanto?
- A21
We project the cumulative impact from the 1Q カジノ 無料 ボーナス these Nat Cats, including the rough estimate カジノ 無料 ボーナス heavy rain in various parts カジノ 無料 ボーナス Western Japan as well as the hail in northern Kanto between July 31 and August 1 on a preliminary figure basis, to be around JPY55bn (before tax). This figure does not include the impact カジノ 無料 ボーナス the most recent Typhoon No. 6.
These information materials are prepared based on the currently available information for us and described subject to our predictions and forecasts carried out at the time カジノ 無料 ボーナス preparation.
It must be noted that what is described therein does not guarantee our future business performance and carries certain risk カジノ 無料 ボーナス misjudgment or uncertainty.
Accordingly, you are kindly requested to bear in mind that there may be a possibility カジノ 無料 ボーナス sizable divergence between the actual business performance in the future and that カジノ 無料 ボーナス our predictions or forecasts described therein.